Return Policy
Overview
This Return Policy applies to any products, services, or digital content provided through our website focused on eco-conscious interior décor ideas using recycled materials. We strive to ensure your satisfaction with our resources and content.
Digital Content and Resources
Since our website primarily provides informational content, tutorials, and ideas about recycled décor projects, most of our offerings are digital in nature. Digital content is generally non-refundable once accessed or downloaded, as it cannot be returned in the traditional sense.
Refund Eligibility
We may consider refunds on a case-by-case basis for:
- • Technical issues preventing access to paid content
- • Duplicate purchases made in error
- • Content that does not match the description provided
- • Unauthorized charges to your account
Refund Process
To request a refund, please contact us within 30 days of your purchase or access date. Include the following information:
- • Your name and contact information
- • Date of purchase or access
- • Description of the issue
- • Reason for the refund request
Processing Time
Refund requests will be reviewed within 5-7 business days. If approved, refunds will be processed to the original payment method within 10-14 business days. Processing times may vary depending on your payment provider.
Non-Refundable Items
The following items are generally non-refundable:
- • Free content and resources
- • Content that has been downloaded or accessed
- • Customized or personalized content
- • Content purchased more than 30 days ago
Disputes and Chargebacks
If you have a dispute regarding a charge, we encourage you to contact us directly before initiating a chargeback with your payment provider. We are committed to resolving issues fairly and promptly.
Changes to This Policy
We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website after changes are posted constitutes acceptance of the modified policy.
Contact Us
For questions about returns or refunds, please contact us at:
Email: info@bespokeart.cv
Address: 112 W 10th St, New York, NY 10011, USA
Phone: +1 (201) 224-2124